Have Any Questions?

Take a look through my most frequently asked questions to answer any questions you may have. If you can’t find your answer please feel free to email me below. 

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I have a select group of suppliers located all over the world, I only work with suppliers that can prove to me the origins of the gem stones to ensure the I am buying ethically sourced stones.
I try to ship website orders within 48 hours, if an item is on back order (made to order) it can take up to 2 weeks but this should be stated on the individual product page. Bespoke orders need a minimum of 2 weeks more often longer but this is dependant on the design and each time scale is quoted along with the cost.

The best way to enquire about a bespoke piece of jewellery is to use the contact form in the “Bespoke” section of the website, here I have a few key points that need to be taken in to consideration, the more information you can give me on what you are looking for initially the faster I can get you a quote a design. I do ask that you do not contact me via social media DM’s for bespoke pieces as I cannot track the messages in these inboxes or attach the necessary documents to progress the order through design stage.

 Just me! well I have Josh who is freelance who looks after my website and a freelance accountant who does my year end accounts. I do use freelance photographers for locations shoots but other than that everything else, designing, making, social media, photography, emails, accounts, quoting, sourcing materials, admin, etc. is done by myself, I allocate time for each aspect of the business each week (I love a list and a diary plan) so sometimes I may not respond to an email or enquiry straight away as it may be bench day or photography day but rest assured I will get back to you just as soon as I can.

No I currently do not offer any form of lessons or courses, it is something I have considered but I find that I don’t have enough time on my bench myself to do all the things I want and need to do to be able to take any more away to teach others. Maybe in the future but for now its not feasible for me to offer this.

I don’t have a physical shop as such … I have several amazing stockists where you can find my work and try things on. 

Check out my stockists here: (LINK)

I do have a showroom / office in my workshop which you can visit but this is by appointment only. Usually these appointments are used for meetings to discuss bespoke makes but I am happy to make appointments for shopping related visits too! 

I have always been a creative person and love making things, I have completed several courses, National Diploma, City and Guilds and a FDA Degree in Jewellery Design, Silversmithing and Tool making plus a lot hours and trial and error.